Terms and Conditions

Introduction and License

Afterpay is operated under a license issued by Curacao eGaming, providing a secure platform for online gambling services, including real-money gaming and various online pokies. The services are designed for entertainment purposes while adhering to applicable regulations in Australia. Users are encouraged to adhere to these terms to ensure a safe and enjoyable experience.

Eligibility

To access and play on the Afterpay platform, users must meet the following eligibility criteria:

• The minimum age requirement is 18 years.
• Users must reside in Australia or in jurisdictions where online gambling is permitted.
• Afterpay reserves the right to restrict access to users from regions where online gambling is prohibited by law.

Account Rules

Each user is permitted to create only one account. Users must comply with the following account rules:

• Mandatory KYC (Know Your Customer) verification is required upon account registration and prior to any withdrawal.
• Users are responsible for maintaining the security of their account and for all activities that occur under their account.
• Afterpay reserves the right to suspend or terminate accounts if any misuse is detected, including but not limited to multiple accounts, fraudulent activities, or failure to comply with verification requirements.

Deposits and Withdrawals

Afterpay provides various payment options for deposits and withdrawals. The following rules apply:

• All transactions must be conducted in accordance with Australian law and applicable AML (Anti-Money Laundering) regulations.
• Users must complete the necessary verification before processing any withdrawals.
• Withdrawal requests will typically be processed within a reasonable timeframe, but delays may occur depending on the payment method used.
• Users must ensure that the payment methods used for deposits and withdrawals are in their name.

Prohibited Activities

The following activities are strictly prohibited on the Afterpay platform:

• Cheating, fraud, or any form of deceptive practices.
• Abuse of bonuses or promotional offers.
• Use of bots, automated systems, or any unauthorized means to manipulate gameplay.
• Exploiting system errors or bugs for personal gain.
• Any other activities that violate the integrity of the gaming experience.

Limitation of Liability and Termination

Afterpay retains the right to take necessary actions in case of violations of these terms:

• Accounts may be suspended, restricted, or permanently closed if any of the terms are violated or if suspicious activity is detected.
• Afterpay is not liable for any losses incurred due to account suspension or termination.
• Users are responsible for understanding and complying with local laws and regulations regarding online gambling.

Bonus Terms and General Promotional Conditions

Promotions and bonuses offered by Afterpay are subject to specific terms:

• Bonuses must be claimed as per the promotional conditions outlined at the time of offer.
• Any bonus funds are subject to wagering requirements before withdrawals can be made.
• Afterpay reserves the right to amend or cancel any promotional offers at its discretion.

Fair Play and Game Integrity Rules

Afterpay is committed to ensuring fair play and the integrity of its games:

• All online pokies and games are regularly tested for fairness and randomness by independent auditors.
• Users must adhere to fair play standards and not engage in any practices that could undermine the integrity of the gaming experience.

Fraud Prevention and Security Monitoring

To protect users and the integrity of the platform, Afterpay implements:

• Advanced security measures to monitor for fraudulent activities.
• Regular audits and checks to ensure compliance with all regulatory obligations.
• Users are encouraged to report any suspicious activity to the support team promptly.

Dispute Resolution and Complaint Handling Process

In case of disputes, Afterpay has established a clear process:

• Users should first contact the support team to resolve any issues.
• If the dispute remains unresolved, users may escalate their complaint to a relevant external authority as required by Australian regulations.
• Afterpay commits to addressing all complaints promptly and fairly.

Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Australia. Any disputes arising from the use of the Afterpay platform shall be subject to the exclusive jurisdiction of the courts in Australia.

Responsible Gambling Measures and User Protection Tools

Afterpay is dedicated to promoting responsible gambling:

• Users are encouraged to set deposit limits, session limits, and self-exclusion options to manage their gambling activities.
• Resources and support information for gambling addiction are provided on the platform.
• The platform actively supports user protection measures to ensure a safe gambling environment.

By using the Afterpay platform, users agree to abide by these Terms and Conditions. Continuous updates may occur, and users will be informed of significant changes. It is the responsibility of users to stay informed and comply with the latest version of these terms.